In this Agreement, a module means a study session of approximately 10 weeks’ duration (“Module”). For clarity, the academic structure and content of the Module can be found in the respective Module Specification which can be found on the University of London Programmes’ web pages.  

  

An Online Tutor is expected to perform the following Services: 

  

Assessment duties (for Web supported and Teaching Centre supported students) 

  • to provide dedicated online feedback and marking of all items of coursework for the module, as per the Marking Guide to be provided by the Module Leader) and to moderate a sample of responses to auto-graded summative tasks: 
    • for up to 50 web-supported students per module, plus 
    • for up to 50 students studying at a teaching centre per module,  subject to demand
  • to assign provisional marks for coursework using the published marking criteria and marking scales;  
  • to ensure marking across all summative tasks is consistent and aligns with the programme’s marking scheme and expected outputs.
  • to ensure that students’ approach to all summative work complies with the University’s assessment rules and regulations.


All comments and feedback recorded by an Online Tutor about the performance of a candidate in coursework, whether on the script or elsewhere, may be requested by a student making a subject access request (see Handbook for Examinations, paragraph 4.5.11). 

  

These assessment duties are also noted in the Addendum to the Handbook for Examinations. The Guidelines for Examinations and the Addendum to the Guidelines for Examinations are available at Handbook for Examinations. 

  

Operational duties (for web supported students only) 

  

  • to be the first point of contact for all academic queries on the module  
  • to work with scheduled interventions linked to the Online Tutor Activity Schedule and in liaison with the UoL Student Relationship Management team  
  • to work with the Module Leader and UoL Student Relationship Management Team, to decide upon and provide proactive support for students identified ‘at risk’ of non-completion of their studies  
  • to provide dedicated subject area communication (e.g., regular posts and announcements) to students through tools on the University of London Virtual learning Environment (VLE) throughout the duration of the Module  
  • to communicate with their tutor group at key points of the student journey in the module, including a welcome message at the start of the module, a preparation messages prior to the dates for the submission of each item of summative assessment  
  • to provide students with feedback on formative assessments  
  • to run at least 3 synchronous webinars providing face-to-face teaching and feedback opportunities in line with the weekly activities noted in the Online Tutor Activity Schedule  
  • to regularly monitor, and answer questions on the allocated online tutor group forum  
  • to liaise, regularly, with other Online Tutors and the Module Leader  
  • to develop initiatives for the enhancement of student support; and  
  • to coordinate student feedback on the module to facilitate the completion of a Module review led by the Module Leader at the end of each Module.  

  

A full description of these activities can be found in the Module Leader and Online Tutor Roles and Responsibilities document. This document is provided during the Module Leader and Online Tutor induction.